Privacy Policy

Calbro Tech Consulting LLC

Effective Date: 11/2024

At Calbro Tech Consulting LLC ("we," "our," "us"), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect the data you provide when using our website (www.calbrotech.com) and our IT consulting and management services. By accessing or using our website or services, you agree to the terms of this Privacy Policy.

We collect both personal and non-personal information to provide you with our services and to improve your experience on our website. The types of information we may collect include:

• Contact Information: Name, email address, phone number, business name, job title, and billing address.
• Account Information: Username and password if you create an account with us.
• Communication Data: Information you provide through communications with us, including emails, chat logs, and other forms of correspondence.

• Usage Data: Information about how you interact with our website, such as pages visited, time spent on the site, IP address, browser type, and device information.
• Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your browsing activities to personalize your experience and enhance our services. You can manage cookie preferences through your browser settings.

We may use the information we collect for the following purposes:

• To provide IT consulting, management services, and support.
• To respond to inquiries and provide customer service.
• To process transactions and send you related information, such as invoices and receipts.
• To improve our website, services, and overall user experience.
• To send you promotional content, newsletters, or updates (with your consent, where required by law).
• To comply with legal obligations and protect our legal rights.

We take the security of your personal information seriously. We implement industry-standard security measures, including encryption, secure servers, and firewalls, to protect your data from unauthorized access, alteration, or disclosure. However, no data transmission or storage method can guarantee 100% security, and we cannot ensure absolute protection against potential breaches.

We will not sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and delivering our services (e.g., payment processors, cloud storage providers, IT infrastructure providers). These third parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it.
• Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of such changes via email or prominent notice on our website.

You have certain rights regarding your personal information. Depending on your location and applicable laws, you may have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct or update your personal information if it is inaccurate or incomplete.
• Deletion: Request that we delete your personal information, subject to certain legal or contractual obligations.
• Opt-out of Marketing Communications: You can opt out of receiving marketing emails by clicking the "unsubscribe" link in any email we send or by contacting us directly.
• Data Portability: Request that we transfer your personal information to another service provider, where applicable.

To exercise these rights or for any questions about our privacy practices, please contact us at [Insert Contact Email or Phone Number].

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once your information is no longer needed, we will securely delete or anonymize it.

If you are located outside the United States, please be aware that your information may be transferred to and processed in the United States, where our servers and data storage are located. By using our website and services, you consent to the transfer of your data to the United States, which may have different data protection laws than your country of residence.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we update the Privacy Policy, we will revise the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically for any updates.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Calbro Tech Consulting LLC
Email: support@calbrotech.org

By using our website and services, you acknowledge that you have read and understand this Privacy Policy and agree to its terms.